1. How do I book a flight?

There are 2 options:

  1. Book and pay via credit card on our mobile app or at our website.
  2. Book and hold a reservation for up to 24 hours and pay by calling or visiting our ticketing office.

With 'Book Flight' you can book your ticket on the move in five easy steps:

  1. Enter flight destination, date, cabin class and number of passengers.
  2. From the options displayed, select the preferred departure and return flight.
  3. A flight summary will be displayed. Choose whether you wish to purchase or hold the ticket.
    •  To purchase, you have the options of paying with your credit card or with your PayPal account.
    •  To hold, enter your personal details. The ticket will be held for a period between 2 to 24 hours without any payment based on the booking time prior to departure. To complete your booking, contact 1 300 88 3000 (within Malaysia) or +603 7843 3000 (international), or go to your nearest Malaysia Airlines / MASwings Ticketing Office. Ticketing service fee will be applied.
  4. A booking confirmation will be sent to you via email and/or SMS.
2. What are the payment options available?

You can conveniently pay for flights booked through your mobile phone with Visa,MasterCard and American Express credit cards, or through your PayPal account. Please note that all payments made with American Express is accepted for all currencies with the exception of MYR (Malaysia Ringgit). Payment via PayPal on MHmobile is currently valid for flights departing from Malaysia only.

3. How do I get my ticket?

Once your mobile booking is successful, you will receive a booking confirmation by e-mail and/or SMS. Your mobile-booked flight is then automatically issued as an electronic ticket (e-Ticket).

4. How do I receive my passenger receipt after my flight?

You will receive a link to your itinerary via e-mail

5. Where can I find a summary of my bookings?

You will find summary of all the flights you have booked either online and/or through a mobile phone under 'My Booking'.