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09 April 2017

Travel Advisory - Info Update on MASwings Flights to-from Sibu 9 Apr 2017 due extended closure of Sibu Airport on 9 April 2017.

09 April 2017, KOTA KINABALU: Sibu Airport will be temporarily closed until 8.00 pm today following the incident of flight MH2718 that skidded upon landing on Saturday 8th April 2017.

Sibu Airport will be temporarily closed until 8.00 pm today following the incident of flight MH2718 that skidded upon landing on Saturday 8th April 2017.

ATR72-500 Services
Kuching – Sibu MH3690/MH3692//MH3382/MH3696/MH3694
Bintulu – Sibu MH3741/MH3383(from Bintulu overfly Sibu direct to Kuching)
Miri – Sibu MH3401(from Miri overfly Sibu direct to Kuching)/MH3655/MH3653/MH3657
Kota Kinabalu – Sibu MH3183/MH3187
Sibu – Kota Kinabalu MH3182/MH3184
Sibu – Miri MH3652/MH3662/MH3656/MH3658
Sibu – Kuching MH3401(from Miri overfly Sibu direct to Kuching))/MH3693/MH3695/MH3383/MH3705
Sibu – Bintulu MH3740/MH3382(from Kuching overfly Sibu direct to Bintulu)
DHC-Viking Services
Sibu - Mukah MH3718
Mukah – Sibu MH3719

All affected passengers are being notified of the flight cancellations. They will be reallocated to the next available flight once Sibu Airport is open for operation.

We regret for the inconveniences caused to our passengers.

For more information, media to contact:

Rozanah Robert
H/P: +6 019 8979889
Email: rozanah.robert@malaysiaairlines.com

03 April 2017

MASwings LATEST PROMOTION WHAT A FARE!

03 April 2017, KOTA KINABALU: MASwings is bringing back another amazing offer with its latest ‘What A Fare!’ Promotion starting from as low as RM98 all-in one-way on all MASwings’ ATR services. Ticket purchase is available from now until 30 April 2017, with traveling period starting from 5 April 2017 until 31 May 2017.

All MASwings’ tickets includes 20kgs of check-in baggage and light refreshment serve for each passenger, as part of the airline’s consistency to offer convenience and comfort during travels. As the people’s airline for Sabah and Sarawak, MASwings is constantly working to provide the best affordable fares across and within Borneo for the community as well as in promoting its local tourism.

‘What A Fare!’ Promotion offers travelers from Kota Kinabalu to Labuan with fares from as low as RM98 all-in one-way, and from RM108 to Lahad Datu, Tawau, Sandakan, Mulu, and Miri respectively. The all-inclusive offer also starts at RM128 to Bintulu and Sibu; as well as RM148 to Kuching from Kota Kinabalu.

Those travelling from Kuching will also be able to enjoy fares from as low as RM98 to Sibu and RM108 to Bintulu. Popular destinations such as to Miri and Mulu are also offered at RM128 respectively and to Kota Kinabalu from as low as RM148 one-way from Kuching.

Similarly, passengers from Miri can also travel at all-inclusive one-way to Labuan, Mulu, Bintulu and Limbang for RM98; and to Sibu for RM108. Offers for other destinations such as from Sandakan to Tawau and from Bintulu to Sibu are also available from as low as RM98.

While MASwings international flight from Tawau to Tarakan is offered from as low as RM147 all-in one-way and return flight from IDR636, 000.

Other destinations promotion can be found on MASwings website.

MASwings and Malaysia Airlines’ passenger travelling out of East Malaysia are encouraged to check-in for their flights via the self-check-in options available to reduce hassle and save time.

MASwings What A Fare! Promotion are inclusive of airport taxes, goods and services tax (GST), Carrier Imposed Fee (CIF), and subject to MASwings’ terms and conditions.

The above offers are also available through MASwings / Malaysia Airlines website, ticket offices, and their appointed travel agents or via 24 hours Call Centre at toll-free number 1300 88 3000.

More information on destinations, fares and flight schedules are available on MASwings’ website www.maswings.com.my


13 FRBRUARY 2017

MASWINGS FLIGHTS FREQUENCY REDUCTION EFFECTIVE 20 FEBRUARY 2017

MASwings will be reducing its ATR flights' frequency on few selected routes in order to allow the aircraft fleet to undergo mandatory maintenance plan which is scheduled from 20th February 2017 until the end of the year.

Eight (8) ATR aircraft will be going for Heavy Maintenance Visit (HMV) in 2017. This visit is mandatory by the aircraft manufacturer to ensure the operating aircraft meets the airworthiness requirements and standards.

MASwings recently announced the refurbishment program called “Fleet Improvement Program” or FIP to improve the aircraft reliability and customer experienced.

MASwings has obtained the necessary approval from Ministry of Transportation (MOT) Malaysia to reduce flight frequency of selected routes prior to this announcement.

The flight frequency of the following routes will be reduced by one on daily basis:

Route Current Frequency (weekly) After 20th Feb 2017 (weekly) Reduction (weekly)
Kota Kinabalu –Lahad Datu 35x 28x -7x
Kota Kinabalu – Sandakan 28x 21x -7x
Miri – Limbang 21x 14x -7x
Kota Kinabalu – Mir 28x 21x -7x
Miri – Labuan 35x 28x -7x

MASwings currently operates a total of 818 flights weekly to all of its ATR operated destinations. The planned reduction of flights will have minimal impact at 8.6% from the total flights currently in rotation.

Despite the frequency reduction, MASwings is confident that this temporary measures will not affect the travel plan of its customers. The remaining frequency between 14x weekly to 28x weekly into and from these destinations are still adequate to provide frequency spread and seat capacity to meet the demand of passengers travelling on these routes and beyond other MASwings’ points.

MASwings also wishes to reiterate that the scheduled maintenance program including the Fleet Improvement Program (FIP) will improve on-time performance, customer experienced and win back confidence to fly on MASwings.

In view of the frequency reduction and retiming of services arising from this exercise, MASwings have initiated reallocation exercise to affected passengers by offering options for new date and departure time or full refund at MASwings/ Malaysia Airlines ticket offices.

On-going efforts to contact affected passengers due to the cancellation and retiming of flights are currently being carried out. Notwithstanding that, passenger whom had purchased their tickets earlier for flights after 20th February 2017 can confirm the status of their flights either by contacting MASwings/ Malaysia Airlines ticket offices or their travel agents or via 24 hours Call Centre at toll-free number 1300 88 3000.On-going efforts to contact affected passengers due to the cancellation and retiming of flights are currently being carried out. Notwithstanding that, passenger whom had purchased their tickets earlier for flights after 20th February 2017 can confirm the status of their flights either by contacting MASwings/ Malaysia Airlines ticket offices or their travel agents or via 24 hours Call Centre at toll-free number 1300 88 3000.

MASwings apologise for the inconveniences caused to passengers and thank the public for their understanding.

Information and details of the affected flights are also available on MASwings’ website at www.maswings.com.my

Hand Baggage Information

MASwings is the regional community airline for East Malaysia. The Airline was officially launched on 1st October 2007 with its operation mainly focused on the Rural Area Services (RAS) routes within Sabah and Sarawak, which connects the local community from their hometown to the big cities.

Currently, MASwings is serving a network of 24 destinations and operates with ten (10) 64-seater ATR 72-500, an advanced turboprop aircraft which connects Kota Kinabalu, Kuching, Miri and Labuan International Airports to major towns and cities in East Malaysia. MASwings also offers flights to the neighbouring city, Tarakan, Indonesia.

Otter, out of Miri for the RAS routes. MASwings offers affordable fares, convenient schedules and extensive connections within and across Sabah and Sarawak complementing its tagline MASwings – Your Airline.

OVERALL AFFECTED FLIGHTS
No Route Original frequency (weekly) Frequency effective 20 Feb 2017 (weekly) Total Reduction
a Kota Kinabalu (BKI) – Lahad Datu (LDU) 35x 28x -7x
b Kota Kinabalu (BKI) – Sandakan (SDK) 28x 21x -7x
c Miri (MYY) – Limbang (LMN) 21x 14x -7x
d Miri (MYY) – Labuan (LBU) 35x 28x -7x
e Kota Kinabalu (BKI) – Miri (MYY) 28x 21x -7x
DELISTED FLIGHTS
Flight No Sectors Timings (Local Time) Day of Operation
MH3016
MH3017
BKI-LDU
LDU-BKI
1250/1345
1415/1510
Daily
MH3036
MH3037
BKI-SDK
SDK-BKI
1825/1925
1945/2040
Daily
MH3230 MYY-LBU 1855/1935 1,3,4,6
1945/2025 2,5,7
MH3231 LBU-MYY 1955/2035 1,3,4,6
2050/2130 2,5,7
MH3478
MH3477
MYY-LMN
LMN-MYY
1600/1630
1650/1720
Daily
MH3214 MYY-BKI 2235/2330 Daily
MH3201 BKI-MYY 0620/0715 Daily
LINKED AND RENUMBERED FLIGHTS
Flight No Sectors Timing Local Time Day of the Operation
Original Revised Original Revised
MH3805 MH3803 MYY-KCH 2110/2230 2110/2230 1,3,4,6
MH3803 2150/2310 2,5,7
RETIMED FLIGHTS
Flight No Sectors Timings (Local Time) Day of Operation
Original Revised
MH3041 BKI-LBU 0730/0800 0630/0700 Daily
MH3223 LBU-MYY 0820/0900 0720/0800
MH3018 BKI-LDU 1535/1630 1500/1555 Daily
MH3019 LDU-BKI 1650/1745 1615/1710
MH3056 TWU-BKI 2140/2250 2155/2305 Daily
MH3057 BKI-TWU 2020/2120 2025/2130
MH3070 LBU-BKI 1900/1940 1825/1905 Daily
MH3071 BKI-LBU 1810/1840 1735/1805
MH3077 BKI-LBU 1430/1500 1230/1300 1,3,4,6
MH3092 TWU-SDK
SDK-BKI
1030/1110
1130/1225
0910/0955
1015/1105
Daily
MH3093 BKI-SDK
SDK-TWU
0820/0910
0930/1010
0650/0740
0810/0850
MH3104 BKI-SDK 1920/2010 1945/2035 Daily
MH3105 SDK-BKI 2050/2140 2055/2145
MH3182 SBW-BKI 1230/1410 1255/1435 Daily
MH3183 BKI-SBW 0715/0855 0605/0745
MH3184 SBW-BKI 1615/1755 1740/1920 1,3,4,6
1625/1800 2,5,7
MH3206 MYY-BKI 2150/2245 2155/2250 Daily
MH3217 BKI-LBU 2105/2135 1850/1920 Daily
LBU-MYY 2155/2235 1940/2020
MH3218 MYY-LBU
LBU-BKI
1420/1500
1520/1550
1320/1400
1420/1450
2,5,7
MH3219 BKI-LBU
LBU-MYY
1230/1300
1320/1400
1130/1200
1220/1300
MH3228 MYY-LBU 1305/1345 1420/1500 1,3,4,6
MH3229 LBU-MYY 1405/1445 1320/1400
MH3252 MZV-BKI 1425/1515 1445/1535 2,5,7
MH3326 BTU-BKI 1345/1500 1415/1530 1,3,4,6
1415/1530 1320/1435 2,5,7
MH3327 BKI-BTU 1555/1710 1600/1715 Daily
MH3329 BKI-MYY 1555/1650 1230/1325 2,5,7
MH3382 KCH-SBW
SBW-BTU
1215/1300
1320/1355
1120/1205
1225/1300
2,5,7
MH3383 BTU-SBW
SBW-KCH
1730/1805
1825/1905
1735/1810
Daily
MH3384 KCH-BTU 1220/1325 1250/1355 1,3,4,6
MH3401 MYY-SBW
SBW-KCH
0735/0830
0850/0930
0820/0915
0935/1015
Daily
MH3443 MYY-BTU 1035/1110 1105/1140 2,5,7
MH3461 MYY-BTU
BTU-SBW
1035/1110
1135/1210
1105/1140
1200/1235
1,3,4,6
MH3475 LMN-MYY 1215/1245 1315/1345 Daily
MH3476 MYY-LMN 1115/1145 1225/1255
MH3461 MYY-BTU
BTU-SBW
1035/1110
1135/1210
1105/1140
1200/1235
1,3,4,6
MH3475 LMN-MYY 1215/1245 1315/1345 Daily
MH3476 MYY-LMN 1115/1145 1225/1255
MH3630 MYY-MZV 0920/0950 0925/0955 Daily
MH3631 MZV-MYY 1010/1040 1015/1045
MH3632 MYY-MZV 1410/1440 1420/1450 2,5,7
MH3633 MZV-MYY 1500/1530 1510/1540
MH3652 SBW-MYY 0915/1015 0805/0905 Daily
MH3653 MYY-SBW 1740/1835 1835/1930 1,3,4,6
1805/1900 1600/1655 2,5,7
MH3655 MYY-SBW 1225/1330 1405/1510 1,3,4,6
1225/1330 1345/1450 2,5,7
MH3656 SBW-MYY 1830/1925 1950/2045 2,5,7
MH3657 MYY-SBW 1710/1810 1830/1930
MH3658 SBW-MYY 2035/2130 2040/2135 Daily
MH3660 SBW-MYY 1900/1955 1950/2045 1,3,4,6
MH3662 SBW-MYY 1930/2025 1715/1810 2,5,7
MH3692 KCH-SBW 0955/1040 1040/1125 Daily
MH3693 SBW-KCH 1110/1150 1145/1225
MH3694 KCH-SBW 1930/2015 1935/2020 Daily
MH3695 SBW-KCH 1350/1430 1530/1610 Daily
MH3696 KCH-SBW 1455/1540 1635/1720 1,3,4,6
1515/1600 2,5,7
MH3741 BTU-SBW 1130/1205 1200/1235 2,5,7
MH3752 KCH-MZV 1230/1405 1250/1425 2,5,7
MH3802 KCH-MYY 2045/2215 2055/2225 Daily
MH3806 KCH-SBW
SBW-BTU
BTU-MYY
1540/1625
1645/1720
1740/1815
1515/1600
1620/1655
1715/1750
1,3,4,6
MH3807 MYY-BTU
BTU-KCH
1815/1850
1920/2020
1830/1905
1930/2030
Daily
MH3808 KCH-BTU
BTU-MYY
1520/1620
1640/1715
1610/1710
1735/1810
2,5,7

16 JANUARY 2017

MASwings PROSPERITY DEALS FOR CHINESE NEW YEAR

16 JANUARY, KOTA KINABALU: Celebrate this Chinese New Year with up to 80% discount on MASwings’ irresistible Chinese New Year Prosperity Deals! This promotion starts at one-way all-in fare from as low as RM83 on all MASwings ATR services and is up for grabs from 16 January 2017 until 12 February 2017, with travel period starting from 18 January 2017 until 31 March 2017.

This offer is part of MASwings initiative to constantly offer the best affordable fares across and within Borneo to the people of Sabah and Sarawak as well as encouraging local communities to explore the beauty and wonders of our own backyard. The price offered also includes 20kgs of check-in baggage and light refreshment for each passenger, maintaining the airline’s offer of comfort and safety during travels.

For passengers travelling from Kota Kinabalu will be able to enjoy the one-way all-in fares to Labuan from as low as RM83 and from RM93 to Tawau, Sandakan, Lahad Datu, Mulu, and Miri respectively. The all-inclusive offer also starts at RM113 to Bintulu and Sibu; as well as RM133 to Kuching from Kota Kinabalu.

Those travelling from Kuching will also be able to enjoy fares from as low as RM83 to Sibu and RM93 to Bintulu. Popular destinations such as to Miri and Mulu are also offered at RM113 respectively and to Kota Kinabalu from as low as RM133 one-way from Kuching.

Similarly, passengers from Miri can also travel all-inclusive one-way to Labuan, Mulu, Bintulu and Limbang for RM83; and to Sibu for RM93. Offers for other destinations such as from Sandakan to Tawau and from Bintulu to Sibu are also available from as low as RM83. Other destinations promotion can be found on MASwings website.

MASwings and Malaysia Airlines’ passenger travelling out of East Malaysia are encouraged to check-in for their flights via the self-check-in options available to reduce hassle and save time, especially during the upcoming festive season.

MASwings Chinese New Year Prosperity Deals promotion fares are inclusive of airport taxes, goods and services tax (GST), Carrier Imposed Fee (CIF), and subject to MASwings’ terms and conditions.

The above offers are also available through MASwings / Malaysia Airlines website, ticket offices, and their appointed travel agents or via 24 hours Call Centre at toll-free number 1300 88 3000.

More information on destinations, fares and flight schedules are available on MASwings’ website www.maswings.com.my


6 DECEMBER 2016

MASwings YEAR END SPECIALS OFFER PROMOTION FROM
AS LOW AS RM79 ALL-IN ONE-WAY

6 DECEMBER 2016, KOTA KINABALU: MASwings celebrates the year-end holidays with another irresistible promotion! The MASwings’ Year End Specials promotion starts from one-way all-in fare as low as RM79 on all MASwings routes and is up for grabs from now until 31 December 2016, with travel period starting from 8 December until 31 January 2017.

The promotion, which also coincides with the long school break, hopes to give customers the opportunity to travel back home across Sabah and Sarawak, including Tarakan Indonesia; or even to spend their holidays exploring the beauty of Borneo’s backyard with their friends and family.

As part of the promotion, passengers travelling from Kota Kinabalu will be able to enjoy the one-way all-in fares to Labuan from as low as RM79 and from RM89 to Tawau, Sandakan, Lahad Datu, Mulu, and Miri respectively. The all-inclusive offer also starts at RM109 to Bintulu and Sibu; as well as RM129 to Kuching from Kota Kinabalu.

Those travelling from Kuching will also be able to enjoy fares from as low as RM79 to Sibu and RM89 to Bintulu. Popular destinations such as to Miri and Mulu are also offered at RM109 respectively and to Kota Kinabalu from as low as RM129 one-way from Kuching.

Similarly, passengers from Miri can also travel all-inclusive one-way to Labuan, Mulu, Bintulu and Limbang for RM79; and to Sibu for RM89. Offers for other destinations such as from Sandakan to Tawau and from Bintulu to Sibu are also available from as low as RM79.

In addition to this promotion, MASwings is also offering Tarakan bound passengers from Tawau all-inclusive one-way fare from as low as RM138.

MASwings and Malaysia Airlines’ passenger travelling out of East Malaysia are encouraged to check-in for their flights via the self-check-in options available to reduce hassle and save time. For up to 48-hours prior to a flight, customers can choose to either check in via MHweb check-in which could be found through the website at www.maswings.com.my and www.malaysiaairlines.com. Alternatively, customers can also choose to use the Self Service Check-in Kiosks located at selected airports across Sabah and Sarawak.

MASwings Year End Specials promotion fares are inclusive of airport taxes, goods and services tax (GST), Carrier Imposed Fee (CIF), and subject to MASwings’ terms and conditions.

The above offers are also available through MASwings / Malaysia Airlines website, ticket offices, and their appointed travel agents or via 24 hours Call Centre at toll-free number 1300 88 3000.

More information on destinations, fares and flight schedules are available on MASwings’ website www.maswings.com.my


01 October 2016

MASwings LATEST PROMOTION ‘RM62 JUST4U’ OFFERS UP TO 95% DISCOUNT

01 OCTOBER 2016, KOTA KINABALU: MASwings kicks-off its 9th anniversary celebration this October by offering up to 95% discount to all of Sabah and Sarawak routes starting at only RM62 one-way

This latest MASwings RM62 JUST4U Promotion features an all inclusive one-way fares offered to all of MASwings’ domestic routes and is available from now until 31st October 2016, with a travel period starting from 3rd October till 30th November 2016.

MASwings encourage travelers to join the celebration by visiting and delighting in the wonderful array of Sabah and Sarawak’s local treasure; and urge customers to take advantage of this opportunity and plan travels in advance to avoid disappointment.

As the airline’s fare becomes increasingly competitive, more people have made MASwings their preferred choice of travel in Sabah and Sarawak. Furthermore, passenger traveling on these special fares continues to enjoy all the services offered onboard, including refreshments, up-to 20KG check-in baggage allowance on economy, convenient schedules with higher frequencies, and many more benefits.

This is also part of the airline’s effort to give back and appreciate the people who have supported MASwings towards its successes throughout the years, which bring the community airline to where it is today. While continuously maintaining its competitive edge in a challenging industry, MASwings’ main objective still remains for the benefit of Sabah and Sarawak, which is to support the community’s growth by offering the best services at affordable fares across and within Borneo.

MASwings and Malaysia Airlines’ passenger travelling out of East Malaysia are encouraged to check-in for their flight via the self-check-in options available to reduce hassle and save time.

MASwings’ RM62 JUST4U promotion are inclusive of airport taxes, goods and services tax (GST), Carrier Imposed Fee (CIF), and subject to MASwings ‘ terms and conditions.

These offers are available through MASwings / Malaysia Airlines website, ticket offices, and appointed travel agents or via 24 hours Call Centre at toll-free number 1300 88 3000.  

More information on destinations, fares and flight schedules are available on MASwings’ website www.maswings.com.my


14 September 2016

Media Statement

MASwings wishes to apologize for the flight cancellations that had occurred today. The unexpected cancellations were due to the grounding of 3 of our aircraft for technical inspection which is part of the maintenance requirements.

Our team has contacted the affected passengers to notify the cancellations and reallocated them to the next available flight. Insofar we were able to allocate our passengers with minimal disruptions to their travel plan.

MASwings expects to cancel several flights today and tomorrow but rest assured all those affected will be notified accordingly as per our standard operating procedures.

MASwings regrets the inconveniences caused and will keep all passengers and agents notified on the latest progress.


08 September 2016

MASwings Launches Super September

08 SEPTEMBER 2016, KOTA KINABALU: MASwings launches another irresistible offer for the month of September, in conjunction with Malaysia Day which falls on the 16th September 2016. Super September promotion offers an all-in one-way fare starting from as low as RM79 on all MASwings routes and is up for grabs from now until 28 September 2016, with travel period starting from 10 September until 30 September 2016.

The promotion, which also coincides with the upcoming school break, hopes to give customers the opportunity to travel back home across Sabah and Sarawak, including Tarakan Indonesia; or even to spend their holidays exploring the beauty of Borneo’s backyard with their friends and family. This amazing offer is a prelude to MASwings’ coming 9th Anniversary celebration this year.

As part of the promotion, passengers travelling from Kota Kinabalu will be able to enjoy the one-way all-in fares to Labuan from as low as RM79 and from RM89 to Lahad Datu, Sandakan, Tawau, Miri and Mulu respectively. The all-inclusive offer also starts at RM109 to Bintulu and Sibu; as well as RM129 to Kuching from Kota Kinabalu.

Those travelling from Kuching will also be able to enjoy fares from as low as RM79 to Sibu and RM89 to Bintulu. Popular destinations such as to Miri and Mulu are also offered at RM109 respectively and to Kota Kinabalu from as low as RM129 one-way from Kuching.

Similarly, passengers from Miri can also travel all-inclusive one-way to Mulu, Labuan, Bintulu and Limbang for RM79; and to Sibu for RM89. Offers for other destinations such as from Sandakan to Tawau and from Bintulu to Sibu can be found on MASwings’ website.

In addition to this promotion, MASwings is also offering Tarakan bound passengers from Tawau all-inclusive one-way fare from as low as RM138.

MASwings and Malaysia Airlines’ passenger travelling out of East Malaysia are encouraged to check-in for their flights via the self-check-in options available to reduce hassle and save time.

For up to 48-hours prior to a flight, customers can choose to either check in via MHweb check-in which could be found through the website at www.maswings.com.my and www.malaysiaairlines.com. Alternatively, customers can also choose to use the Self Service Check-in Kiosks located at selected airports across Sabah and Sarawak.

MASwings Super September promotion fares are inclusive of airport taxes, goods and services tax (GST), Carrier Imposed Fee (CIF), and subject to MASwings’ terms and conditions.

The above offers are also available through MASwings / Malaysia Airlines website, ticket offices, and their appointed travel agents or via 24 hours Call Centre at toll-free number 1300 88 3000.

More information on destinations, fares and flight schedules are available on MASwings’ website www.maswings.com.my


02 September 2016

New Operating Hours at Malaysia Airlines Berhad and MASwings Ticket Offices in Sabah and Sarawak

FRIDAY, 02 SEPTEMBER 2016, KOTA KINABALU: Effective Monday, 05 September 2016, Malaysia Airlines Berhad (MAB) and MASwings Sdn Bhd Ticket Offices in Sabah and Sarawak’s operating hours will be revised to operate from 8am until 5pm daily from Monday to Sunday.

For customers who wish to perform ticketing related functions during non operating hours they are advised to visit Malaysia Airlines website : www.malaysiaairlines.com or MASwings website : www.maswings.com.my.

Customers may also contact our Malaysia Airlines Call Centre at 1-300-88-3000 (in Malaysia) or 03-78433000 (outside Malaysia) and/or to visit the nearest Travel Agents for assistance.

With this latest changes in the operating hours of all ticket offices in Sabah and Sarawak, customers are advised to plan for their travel arrangement way ahead to avoid inconveniences especially for last minute travelers.

Operating Hours Operating Days
08:00 – 17:00 hours Monday – Friday
08:00 – 17:00 hours Saturday, Sunday and Public Holidays


13 JULY 2016

MASwings MERDEKA SPECIAL PROMOTIONAL FARE IS BACK!

13 JULY, KOTA KINABALU: In conjunction with the upcoming Malaysia’s National day celebration, MASwings has rolled out an exciting offer to all of its domestic destinations.

This year, Malaysia has retained the previous National Day tagline ‘Sehati Sejiwa’, in hope to enhance the people’s spirit of patriotism and love for the country. Being the airline of the people of Sabah and Sarawak, MASwings holds true to this belief and continuously strives to support the community’s growth by offering the best services at affordable fares across and within Borneo.

The latest MASwings Merdeka Special Promotion features an all inclusive one-way fares offered to all of MASwings’ domestic routes and is available from now until 31 August 2016, with a travel period starting from 16 July 2016 – 04 September 2016. Passengers travelling from Kota Kinabalu will be able to enjoy the one-way all-in fares to Labuan starting from RM 135, and to Sibu starting from RM 194 while Lahad Datu, and Sandakan is offered from as low as RM 147. This all-inclusive offer also starts at RM 153 to Tawau, RM 171 to Mulu, and RM 188 to Bintulu. Popular destinations such as Miri and Kuching are also offered from RM 159 and RM 229 respectively from Kota Kinabalu.

Those travelling from Miri will also be able to enjoy this promotion from as low as RM 115 to Mulu, RM 118 to Limbang, and Bintulu, as well as RM 124 and RM 147 to Labuan and Sibu respectively.

Similarly, passengers from Kuching can also travel with the all-inclusive one-way fare to Bintulu and Miri for RM 188, Sibu for RM 141, Mulu for RM 194 and Kota Kinabalu for RM 229, by participating in the same amazing offer. This promotion also includes offers for passengers from Sandakan to Tawau from as low as RM118 and passengers from Bintulu to Sibu starting from only RM 112.

MASwings and Malaysia Airlines’ passenger travelling out of East Malaysia are encouraged to check-in for their flight via the self-check-in options available to reduce hassle and save time.

MASwings’ Merdeka Specials promotion are inclusive of airport taxes, goods and services tax (GST), Carrier Imposed Fee (CIF), and subject to MASwings ‘ terms and conditions.

The above offers are also available through MASwings/ Malaysia Airlines ticket offices, and their appointed travel agents or via the 24 hours Call Centre at toll-free number at 1300 88 3000.

More information on destinations, fares and flight schedules are available on MASwings’ website www.maswings.com.my.


02 JUNE 2016

MASwings IRRESISTABLE PROMOTION FOR RAMADHAN AND SYAWAL

03 JUNE, KOTA KINABALU: In conjunction with the upcoming holy month of Ramadhan, MASwings is offering yet another amazing flight promotion. This promotion offers an all-in one-way fare starting from as low as RM79 on all MASwings domestic routes and is up for grabs from now until 30 June 2016, with travel period starting now until 31 July 2016.

The prolonged travel date offers customer the opportunity to plan their travels and holidays early, with the best services and connectivity across Sabah and Sarawak to be with their loved ones, especially during the coming trip home for Syawal celebration.

Passengers travelling from Kota Kinabalu will be able to enjoy the one-way all-in fares to Labuan from as low as RM79 and from RM89 to Lahad Datu, Sandakan, Tawau, Miri, and Mulu respectively. The all-inclusive offer also starts at RM109 to Bintulu and Sibu, and RM129 to Kuching from Kota Kinabalu.

Those travelling from Kuching will also be able to enjoy fares from as low as RM79 to Sibu and RM89 to Bintulu. Popular destinations such as to Miri and Mulu are also offered at RM109 respectively and to Kota Kinabalu from as low as RM129 one-way from Kuching.

Similarly, passengers from Miri can also travel all-inclusive one-way to Mulu, Labuan, Bintulu and Limbang for RM79, and to Sibu for RM89 by partaking in the same amazing offer. Other list of destinations can be found on MASwings’ website.
In addition to this promotion, MASwings is also offering Tarakan bound passengers from Tawau all-inclusive one-way fare from as low as RM138.

MASwings and Malaysia Airlines’ passenger travelling out of East Malaysia are encouraged to check-in for their flights via the self-check-in options available to reduce hassle and save time.

For up to 48-hours prior to a flight, customers can choose to either check in via MHweb check-in which could be found through the website at www.maswings.com.my and www.malaysiaairlines.com. Alternatively, customers can also choose to use the Self Service Check-in Kiosks located at selected airports across Sabah and Sarawak. Smartphone users may also download the free MHmobile app for easy check-in.

MASwings Ramadhan promotion fares are inclusive of airport taxes, goods and services tax (GST), Carrier Imposed Fee (CIF), and subject to MASwings’ terms and conditions.

The above offers are also available through MASwings / Malaysia Airlines website, ticket offices, and their appointed travel agents or via 24 hours Call Centre at toll-free number 1300 88 3000.

More information on destinations, fares and flight schedules are available on MASwings' website www.maswings.com.my.

07 MARCH 2016

MASwings 'GRAB THE FARE!' OFFER TRAVELS DURING SCHOOL HOLIDAYS

08 MARCH, KOTA KINABALU: MASwings is rolling out yet another promotion for the benefit of community travel with its 'Grab The Fare!' campaign. This campaign is also launched in-conjunction with MATTA Travel Fair 2016 which is happening from 11th to 13th March this year. These one-way all-in fares are offered to all MASwings' domestic routes and are up for grabs from now until 29 May 2016, with travel period starting 10 March 2016 – 29 May 2016.

With the travel period coinciding with Malaysia's 1st term School Holiday, MASwings hope that local communities would take this opportunity to explore the beauty within our own backyard while bringing together families, friends and loved ones across Sabah and Sarawak. Passengers travelling from Kota Kinabalu will be able to enjoy the one-way all-in fares to Labuan starting from as low as RM81, and RM91 to Tawau, Sandakan, Lahad Datu, Mulu and Miri. This all-inclusive offer also starts at RM111 to Bintulu and Sibu as well as RM131 to Kuching.

Those travelling from Kuching will also be able to enjoy fares as low as RM81 to Sibu, RM91 to Bintulu, and RM131 to Kota Kinabalu respectively. Popular destinations such as Miri and Mulu are also offered at RM111 respectively one-way from Kuching.

Similarly, passengers from Miri can also travel to Labuan, Limbang, Bintulu, and Mulu, starting from RM81 one-way, and RM91 to Sibu, by participating in the same amazing offer.

MASwings and Malaysia Airlines' passenger travelling out of East Malaysia are encouraged to check-in for their flights via the self-check-in options available to reduce hassle and save time.

MASwings' 'Grab The Fare' promotion fares are inclusive of airport taxes, goods and services tax (GST), carrier imposed fee (CIF), and are subject to MASwings' terms and conditions.

The above offers are also available through MASwings / Malaysia Airlines ticket offices, and via 24 hours Call Centre at toll-free number 1300 88 3000.

More information on destinations, fares and flight schedules are available on MASwings' website www.maswings.com.my.

05 FEBRUARY 2016

MASwings OFFERS ALL-IN FARES FROM RM86 FOR CHINESE NEW YEAR PROMOTION

05 FEBRUARY, KOTA KINABALU: MASwings is offering a great value-for-money promotion to all of the airline’s local destinations with an all-in fares from RM86 one-way in conjunction with the Chinese New Year celebration this February.

With the launch of this promotion, MASwings’ hope to give the local community more opportunities to travel home for Chinese New Year and spend the auspicious festival with loved ones and friends across Sabah and Sarawak.

The all-in one-way fares will start from as low as RM86 on all MASwings domestic routes and are up for grabs from 05 February until 28 February 2016, with travel period from 08 February till 31 March 2016.

Passengers travelling from Kota Kinabalu will be able to enjoy the all-in one-way fares starting from RM86 to Labuan and RM96 to Tawau, Sandakan, Lahad Datu, Mulu and Miri. The all-inclusive offer also starts at RM116 to Bintulu and Sibu as well as from RM136 to Kuching from Kota Kinabalu.

Those travelling from Kuching will also be able to fly with fares from as low as RM86 to Sibu, RM96 to Bintulu, and RM116 to Miri and Mulu. The promotion also offers all-in one-way fares from RM136 from Kuching to Kota Kinabalu.

Similarly, passengers from Miri can also travel on this all-inclusive one-way promotion to Labuan, Limbang, Bintulu and Mulu for RM86, or to Sibu for RM96 by partaking in the same amazing offer.

Other list of destinations can be found on MASwings’ website.

MASwings and Malaysia Airlines’ passenger travelling out of East Malaysia are encouraged to check-in for their flights via the self-check-in options available to reduce hassle and save time.

For up to 48-hours prior to a flight, customers can choose to either check in via MHweb check-in which could be found through the website at www.maswings.com.my and www.malaysiaairlines.com or MHmobile check in on flymas.mobi. Alternatively, customers can also choose to use the Self Service Check-in Kiosks located at Kota Kinabalu International Airport (KKIA) and Kuching International Airport (KIA), which currently has six (6) kiosks available at each respective airport.

MASwings Chinese New Year promotion fares are inclusive of airport taxes, goods and services tax (GST), carrier imposed fee (CIF), and subject to MASwings’ terms and conditions.

The above offers are also available through MASwings / Malaysia Airlines ticket offices, and via 24 hours Call Centre at toll-free number 1300 88 3000.

More information on destinations, fares and flight schedules are available on MASwings’ website www.maswings.com.my.

29 OCTOBER 2015

MASwings EXTENDS ANNIVERSARY PROMOTION TO MEET POPULAR DEMANDS

29 OCTOBER, KOTA KINABALU: MASwings is extending its ‘Celebra8th Anniversary’ promotion which offers up to 80% discount as base fare starting from as low as RM24 one-way to all MASwings’ domestic destinations. The promotion’s selling period starts now until 31st January 2016 and traveling period has also been extended from now until 31st March 2016.

The popular 8th Anniversary promotional deals is extended due to the encouraging demand from the community of Sabah and Sarawak. More passengers are travelling with MASwings as fares are becoming increasingly competitive in the market. Also, guests travelling on the special fares continue to enjoy all the services including refreshments on board, convenient schedules, minimum 20kg baggage allowance for economy class and many other benefits.

MASwings offer flights from Kota Kinabalu to nine (9) destinations in Sabah and Sarawak, including highly popular selection such as Miri, Kuching, Sandakan and Labuan. Passengers can also choose to fly from Kuching and Miri to five (5) choices of destinations across Borneo respectively.

This promotion was launched last 8th October 2015 in conjunction with MASwings’ 8th Anniversary Celebration.

Passengers can make their bookings through MASwings / Malaysia Airlines ticket offices, and via Malaysia Airlines 24 hours Call Centre at toll-free number 1300 88 3000.

More information on destinations, fares and flight schedules are available on MASwings’ website www.maswings.com.my.

07 OCTOBER 2015

MASwings CELEBRATE 8th ANNIVERSARY WITH UP TO 80% DISCOUNT OFFERINGS

8 OCTOBER, KOTA KINABALU: MASwings, Your Airline, mark its eight years of flying the skies of Sabah and Sarawak this October. In conjunction with this celebration, the airline offers its 'Celebra8th Anniversary' promotion with up to 80% discount on all its domestic destinations with fares starting from as low as RM88.

This promotion is a 'one-way all-inclusive' fares offered to all MASwings' domestic routes and is up for grabs from now until 25 October 2015, with travel period starting 10 October 2015 – 13 November 2015.

"The number eight (8) is well known to associate with 'wealth' and 'fortune', and we have designed for the number to symbolize an 'infinity' cycle, which hopes to bring good fortune for a long time with the celebration of our anniversary." MASwings' Chief Executive Officer, Captain Ritzerwan Rashid remarked.

He also mentioned that MASwings have constantly pursued to provide a good and safe connectivity between the local communities. "We at MASwings are immensely grateful for the support by the people of Sabah and Sarawak, and in conjunction with our eighth anniversary; we are offering the opportunity for everyone to fly with us and join the celebration."

To mark MASwings' 8th Anniversary celebration, the airline will also be giving away 888 flight tickets to any MASwings' destinations for passengers who travel on MASwings until 13th November 2015.

During this 'Celebra8th Anniversary' promotion, passengers travelling from Kota Kinabalu will be able to enjoy the one-way all-in fares starting from RM88 to Labuan, as well as from RM98 to Lahad Datu, Mulu, Miri, Tawau, and Sandakan. This all-inclusive offer also starts from RM118 to Bintulu and Sibu as well as RM138 to Kuching.

Those travelling from Kuching will also be able to enjoy fares from as low as RM88 to Sibu and RM98 to Bintulu. Popular destinations such as Miri and Mulu are also offered at RM118 one-way from Kuching.

Similarly, passengers from Miri can also travel to Bintulu, Mulu, Limbang and Labuan, starting from RM88 one-way, and RM98 to Sibu by participating in this hard-to-resist offer.

MASwings 'Celebra8th Anniversary' fares are inclusive of airport taxes, goods and services tax (GST), fuel and insurance charges, and subject to MASwings' terms and conditions.

The above offers are also available through MASwings / Malaysia Airlines ticket offices, and via 24 hours Call Centre at toll-free number 1300 88 3000.

MASwings' and Malaysia Airlines' passenger travelling out of East Malaysia are encouraged to check-in for their flights via the self-check-in options available to reduce hassle and save time.

More information on destinations, fares and flight schedules are available on MASwings’ website www.maswings.com.my

26 August 2015


A MASwings Twin Otter (DHC6) aircraft, bearing registration no. 9M-SSB,operating flight MH3553 from Miri veered off the runway at Mukah airport upon landing at 1410 hours today.

All eight passengers and two operating crew were unhurt and disembarked safely. There was no damage to the aircraft.

As safety is of utmost importance to the airline, the aircraft is currently undergoing engineering inspection before returning to service.

MASwings continues to uphold is obligation to provide safe and efficient services to the customers.

20 August 2015

MASwings LAUNCHES MERDEKA SPECIALS PROMOTIONAL FARE TO CELEBRATE MALAYSIA INDEPENDENCE SPIRIT

20 AUGUST, KOTA KINABALU: In celebration of Hari Merdeka and Hari Malaysia 2015, MASwings has announced a Merdeka Specials Promotion for all its domestic destinations with fares starting from as low as RM94.

This promotion is all-inclusive with a one-way all-in fares offered to all of MASwings’ domestic routes and is up for grabs from now until 6 September 2015, with travel period starting 22 August 2015 – 18 September 2015.

According to MASwings’ Chief Commercial Officer, En. Shauqi Ahmad, “As the airline for the community of Sabah and Sarawak, it is our goal to serve and grow for a better connectivity between the local communities and for the people visiting Borneo. True to the national patriotic theme this year, ‘#sehatisejiwa’, MASwings would like to join the celebration by offering this promotion and encouraging everyone to explore the beauty within our own backyard while bringing together families, friends and loved ones.”

Passengers travelling from Kota Kinabalu will be able to enjoy the one-way all-in fares to Labuan starting from RM99, and to Lahad Datu and Sibu from as low as RM105. This all-inclusive offer also starts at RM107 and RM116 to Tawau and Mulu, and RM127 to Sandakan. Popular destinations such as Miri and Kuching are also offered at RM110 and RM144 respectively one-way from Kota Kinabalu.

Those travelling from Kuching will also be able to enjoy fares as low as RM102 to Sibu, RM124 to Miri and Bintulu, as well as RM127 and RM144 to Mulu and Kota Kinabalu respectively.

Similarly, passengers from Miri can also travel to Bintulu, Mulu, Sibu, and Labuan, starting from RM94 one-way, and RM105 to Limbang, by participating in the same amazing offer.

MASwings and Malaysia Airlines’ passenger travelling out of East Malaysia are encouraged to check-in for their flights via the self-check-in options available to reduce hassle and save time.

MASwings Merdeka Specials promotion fares are inclusive of airport taxes, goods and services tax (GST), fuel and insurance charges, and subject to MASwings’ terms and conditions.

The above offers are also available through MASwings / Malaysia Airlines ticket offices, and via 24 hours Call Centre at toll-free number 1300 88 3000.

More information on destinations, fares and flight schedules are available on MASwings’ website www.maswings.com.my

10 June 2015

MASwings and Malaysia Airlines Extend Support to Victims of the Sabah Earthquake

10 JUNE, SABAH: Following the strong earthquake that hit Sabah, MASwings, the regional community airline for Sabah and Sarawak will be initiating a donation drive from 10 June 2015 until 30 June 2015 to help raise funds for those affected by the quake.

The airline has also pledged to help the victims with an initial donation of RM10,000 as its commitment to help those in need.

The public may make their donations at any Malaysia Airlines and MASwings’ check-in counters, ticketing offices, as well as onboard MASwings’ flights.

For further inquiry regarding MASwings’ #SabahEarthquake Donation Drive campaign or alternative ways of making donations, please contact MASwings Corporate Communications Department for Ms Ashilla Sabin at ashilla.sabin@malaysiaairlines.com or call 088-515593.

Concurrently, Malaysia Airlines Group will be running an internal donation campaign for two weeks to help ease the burdens of the victims. This campaign will also reach out to its colleagues in its stations worldwide.

The Malaysia Airlines family is saddened by this incident and our thoughts and prayers are with the people of Sabah.

02 June 2015

MASwings’ IRRESISTIBLE PROMO TO CELEBRATE RAMADHAN

02 JUNE, KOTA KINABALU: In conjunction with the upcoming holy month of Ramadhan, MASwings is offering a great value-for-money promotion of up to 80% discount to all local MASwings’ destinations.

All-in one-way fares starting from as low as RM94 on all MASwings domestic routes are up for grabs from now until 30 June 2015. Travel period is from 16 June till 10 July 2015.

With these Special Deals during the Holy Month of Ramadan, MASwings’ makes it possible for customers to make it home to be break fast or ‘berbuka puasa’ with loved ones and friends across Sabah and Sarawak.

Passengers traveling from Kota Kinabalu will be able to enjoy all-in one-way fares to Labuan from as low as RM99, with RM105 to Lahad Datu and Sibu respectively. The all-inclusive offer also starts at RM107 to Tawau, RM110 to Miri and RM144 to Kuching.

Those traveling from Kuching will also be able to enjoy fares as low as RM102 to Sibu, RM124 to Miri and Bintulu, as well as RM127 to Mulu.

Similarly, passengers from Miri can also travel all-inclusive one-way to Mulu, Labuan, and Sibu, for RM94, or Bintulu for RM102 and Limbang for RM105, by partaking in the same amazing offer. Other list of destinations can be found on MASwings’ website.

MASwings and Malaysia Airlines’ passenger traveling out of East Malaysia are encouraged to check-in for their flights via the self-check-in options available to reduce hassle and save time.

For up to 48-hours prior to a flight, customers can choose to either check in via MHweb check-in which could be found through the website at www.maswings.com.my and www.malaysiaairlines.com or MHmobile check in on flymas.mobi. Alternatively, customers can also choose to use the Self Service Check-in Kiosks located at Kota Kinabalu International Airport (KKIA) and Kuching International Airport (KIA), which currently has six (6) kiosks available at each respective airport. Smart phone users may also download the free MHmobile app for easy check-in.

MASwings Ramadhan promotion fares are inclusive of airport taxes, goods and services tax (GST), fuel and insurance charges, and subject to MASwings’ terms and conditions.

The above offers are also available through MASwings / Malaysia Airlines ticket offices, and via 24 hours Call Centre at toll-free number 1300 88 3000.

More information on destinations, fares and flight schedules are available on MASwings’ website www.maswings.com.my

29 January 2015

MASwings CELEBRATES ‘THE NEW BEGINNING’ WITH SUPER SPECIAL FARE

30 JANUARY 2015, KUCHING: MASwings will be colouring the night sky with its signature colours from the launching of ‘THE NEW BEGINNING’ at Kuching Waterfront tonight. The event will be officiated by both the Sarawak and Sabah Minister of Tourism, YB Datuk Amar Abg Abd Rahman Zohari Tun Abg Hj Openg and YB Datuk Seri Panglima Masidi Manjun to represent the communities.

MASwings ‘THE NEW BEGINNING’ is held as a thank you for the people of Sarawak and Sabah for their continuous support towards the airline since its conception in 2007. At the launching of the event, MASwings will also unveil their new ground staff uniform with a new shade of green –the signature of growth, and to mark the start of an enhanced customer service practice, embodying the Malaysian spirit.

In conjunction with the celebration, MASwings is also offering X-FARES promotions with base fares from as low as RM21, to selected ATR domestic destinations.

During this promotion, passengers travelling from Kuching will be able to enjoy an all in one-way fares to Bintulu, Sibu Miri, Mulu and Kota Kinabalu from as low as RM80 and those travelling from Kota Kinabalu to Sandakan, Tawau, Lahad Datu and Labuan will also enjoy the same all in one-way fares from RM80. Not forgetting travellers from Miri who may also enjoy the same promotion to Kota Kinabalu, Kuching, Mulu and Labuan respectively.

MASwings’ irresistible X-FARES promotions are up for grabs from now until 23 June 2015, with travel period from 6 February 2015 until 30 June 2015. The RM21 base-fares are not inclusive of airport taxes, fuel and insurance charges, which start from RM59 one-way, and subject to MASwings terms and conditions.

The above offers are also available through MASwings / Malaysia Airlines ticket offices, and via 24 hours Call Centre at toll-free number 1300 88 3000.

MASwings Chief Executive Officer, Captain Ritzerwan said, "More people are travelling with us as our fares are becoming increasingly competitive, and guests traveling on these special fares will continue to enjoy all the services including refreshments on board, convenient schedules with more frequencies, on time departures, maximum 20kg baggage allowance for economy class and many other benefits. We encourage travelers to visit and delight in the wonderful array of local destinations, and we urge customers to take advantage of this opportunity to plan their travel in advance to avoid disappointment”.

“With the encouraging demand we are confident that the increase in flight frequency will help MASwings to expand and build scale in its core domestic markets which played an important role to contribute to the local economic growth of Sabah and Sarawak.” He added, announced MASwings’ intention to expand.

MASwings ‘THE NEW BEGINNING’ event will last for two days from 30 to 31 January 2015 at Kuching Waterfront from 10am to 6pm and will feature great fun-filled activities with conjunction with various bodies across tourism, aviation and much more industries.

Visitors of the fair will be able to get first hand exclusive X-FARES promotion deals to any of the selected destinations within Sabah and Sarawak and stand a chance to win various merchandise giveaways by participating in the booth activities. Apart from that, there will also be an array of performances as well as ‘special’ appearances from MASwings’ in-house talent to entertain the crowd.

More information on MASwings promotions and events are available on MASwings’ website at www.maswings.com.my

15 January 2015

MASwings BREATHES NEW COLOUR WITH NEW GROUND OPERATIONS UNIFORM

15 JANUARY, KOTA KINABALU: MASwings, The Airline of Sabah and Sarawak, is bringing in the new year with its new Ground Operations staff uniform as part of its continuous effort to enhance its brand.

This uniform will see a more refreshed version of the former—a shade of emerald for women, and a clean white shirt with MASwings and Malaysia Airlines’ logo for men. The newly refreshed uniform embodies the company’s identity and would welcome customers with a bolder look. This change is in line with the company’s direction towards a more customer service centric.

MASwings Chief Executive Officer, Captain Ritzerwan Rashid said, “The new uniform of our on-ground frontliners exemplifies professionalism and the colour is distinctive and easily recognizable so our customers will be able to identify our staff from afar.”

“Also, both uniforms reflect the warmth, unique Malaysian values and hospitality that are well known to all our guests,” he added.

Customers will be able to see the new Ground Operations uniform in Airports across East Malaysia beginning today.

More information about the airline and its people can be found on MASwings’ website at www.maswings.com.my

05 January 2015

MASwings PROMOTES X FARE TO SELECTED DESTINATIONS IN CONJUNCTION WITH MyFEST2015

05 JANUARY 2015, KOTA KINABALU: In celebration for the Malaysia Year of Festivals 2015 campaign (MyFEST 2015), MASwings is rolling out with its X-Fare promotion with base fares from as low as RM10*, to selected domestic destinations.

Travellers from Kota Kinabalu can enjoy the offer to domestic destinations such as Tawau, Sandakan, Labuan and Miri. Not forgetting, those who are travelling from Kuching will also be able to enjoy the same fare to Bintulu, Sibu and Miri.

MASwings’ Chief Executive Officer Captain Ritzerwan Rashid said, “The month of January is all about good intentions, with New Year’s resolutions still fresh in the mind, we have great and exciting news. MAswings has recorded an encouraging response from our guests. We have seen an increase in load factor by 3% in year 2014 with 67% load factor as compared to year 2013 which had 64% load factor.”

Captain Ritzerwan Rashid continued, “As part of MASwings’ overall expansion plans we aim to increase our flight frequencies from Kota Kinabalu to Tawau, Sandakan, Labuan and Miri, as well as to Bintulu, Sibu and Miri from Kuching by February 2015.”

This irresistible promotion, are up for grabs from now until 31 January 2015, with travel period from now until 31st March 2015. The fares are not inclusive of airport taxes, fuel and insurance charges, which start from RM59 one-way, and subject to MASwings terms and conditions.

The above offers are also available through MASwings / Malaysia Airlines ticket offices, and via 24 hours Call Centre at toll-free number 1300 88 3000.

“With the encouraging demand we are confident that the increase in flight frequency will help MASwings to expand and build scale in its core domestic markets which played an important role to contribute to the local economic growth of Sabah and Sarawak.” He added, announced MASwings’ intention to expand.

More information on destinations, fares and flight schedules are available on MASwings’ website www.maswings.com.my

24 December 2014

MASwings celebrates the joy of giving on-board for Christmas

24 DEC 2014, KOTA KINABALU: With the community of Sabah and Sarawak in the spirit of celebration and holiday, MASwings is bringing the spirit of giving to their in-flight services with cabin crews donning the signature red Santa hat and passing out cookies covered in white and pink icing, enhancing the celebration of Christmas.

In this season of joy, family and friends come together to spend quality time to rekindle old relations, partake in merry making and reminisce good times before everyone embarks to a new year. MASwings would like to bring the same spirit of gratitude to the same community, which have supported the company through the years and hope to strengthen the relationship between the company, the staff and the people.

According to MASwings Chief Executive Officer, Captain Ritzerwan Rashid, “For the coming new year, we also aim to bring together new initiatives which would enhance MASwings operations and customer services.”

“We are grateful and appreciative of the people of Sabah and Sarawak whom had supported us for so long, we believe passengers from both within and outside of Sabah and Sarawak would bring good memories from their flight with MASwings, on top of sharing it with their friends and family in conjunction with the celebration.” Added Captain Ritzerwan Rashid.

This event will be ongoing for two days, 24th and 25th December 2014 for all MASwings passengers across selected destinations.

MASwings, the regional subsidiary airline of Malaysia Airlines, has been operating in Sabah and Sarawak community is entering its eight-year of service, and continues to serve as the community’s airline and reliable connectivity.

04 November 2014

MASwings celebrates SMK Kemburongoh’s excellence award ceremony

04 NOV 2014, RANAU: MASwings sponsored RM1,600 worth of prizes which was given out during SMK Kemburongoh’s Excellence Award Ceremony to celebrate the student’s academic achievements on 30th October 2014.

Upon arrival to the school, students dressed in Ranau cultural attire welcomed En. Nasip Roslan, MASwings Chief Operating Officer, who represented MASwings CEO to the event, with Gongs and traditional dance performances which truly captured the beauty of Sabahan culture.

The ceremony was finally officiated by En. Nasip Roslan, by blowing a 'sumpit' at balloons, revealing a welcome banner to the crowd.

SMK Kemburongoh has been part of MASwings Corporate Social Responsibility Program since 2012 through activities aimed towards developing the students' learning and development.

Part of the activities includes annual study trips to Kuala Lumpur and Putrajaya for selected high-achieving students in hopes that it will expand their horizons as well as preparation seminars to equip students facing their national examinations.

MASwings will also be extending further donations of RM6,000 worth of academic books to the school's library to assist the students with their learning and major examination preparations.

At the end of the Excellence Awards Ceremony, SK Kemburongoh Headmaster, En. Habdin Ariffin presented a token of appreciation to MASwings.

MASwings believes in the importance of education and as a way to invest in the future of Sabah and Sarawak communities.

20 October 2014

Media Statement

20 OCT 2014,KOTA KINABALU: In response to Daily Express’ article titled, ‘MASwings may shift operations to Sabah’ and published on the 20th October 2014, Monday.

MASwings operations were based in Miri when it first started in October 2007 and Kota Kinabalu, Sabah have been announced as MASwings’ official headquarter as of January 2013. There is no plans currently to move the headquarter elsewhere

MASwings did have a liaison office in Subang, Selangor as a touch-point between MAS operations and MASwings but have since been closed effective 1st October 2014 as one of MASwings Chief Executive Officer, Captain Ritzerwan’s initiative.

18 October 2014

MASwings RM88 ‘LIKE NEVER BEFORE’ roadshow comes to Miri

18 OCT 2014, MIRI: MASwings Travel Fair Roadshow RM88 'Like Never Before' promotion comes to Miri this weekend! Be sure to catch up with the MASwings team at Miri's Permaisuri Imperial City Mall on 18 and 19 October, from 10.00am to 9.00pm. On offer will be attractive and affordable fares of RM88 to destinations in Sabah and Sarawak.

The highly popular RM88 'Like Never Before' promotion was launched in Kota Kinabalu, Sabah, in conjunction with MASwings' celebration of flying 8.8 million passengers since it began operations in 2007.

Now into its 8th year of service, MASwings continues to be the preferred airline to connect communities in Sabah and Sarawak.

After two successful events in the Land Below the Wind in Kota Kinabalu and Labuan, the MASwings Travel Fair Roadshow RM88 makes its entry to the Land of Hornbills in Miri this weekend.

"This travel fair is our way of saying Thank You to our loyal guests. It is a reward for the strong support and great response from the public that has enabled MASwings to fly 8.8 million passengers since 2007", said MASwings' Chief Executive Officer, Captain Ritzerwan Rashid.

"The roadshow around Sabah and Sarawak is a good platform for us to strengthen ties with the public as well as our key partners so that we can improve our services and develop even better travel options and packages. Come over and meet our team."

The 2-day roadshow in Miri will include fun-filled activities and performances, including a special appearance by Nadia from Akademi Fantasia Season 6.

Visitors to the MASwings travel fair will be able to get first-hand exclusive fares of RM88 for one-way all-in deals to any destination in Sabah and Sarawak.

Other attractions include the chance to win free flights and merchandise giveaways by participating in the activities throughout the fair.

The irresistible RM88 promotion is up for grabs from now until 31 December 2014, with travel period from now until 31 March 2015. The fares are inclusive of airport taxes, fuel and insurance charges, and subject to MASwings" terms and conditions.

The above offers are also available at MASwings / Malaysia Airlines ticket offices. More information on MASwings destinations, fares and flight schedules are available on MASwings' website at www.maswings.com.my

30 September 2014

'KUCHING – MULU – BANDAR SERI BEGAWAN' - route suspended from 26 October 2014

30 SEP 2014, KOTA KINABALU MASwings will be suspending its four times weekly services from Kuching to Bandar Seri Begawan via Mulu effective 26 October 2014.

The decision to suspend the Kuching – Mulu – Bandar Seri Begawan route is part ofMASwings’ network rationalization for the community airline to focus on growing its domestic routes, which is also its core market.

According to MASwings Chief Executive Officer, Captain Ritzerwan Rashid, “MASwings continuously reviews its network strategy to meet the market’s needs and to support economic growth in Sabah and Sarawak. MASwings is committed to being our guests’ first choice carrier to get across the vast states of Sabah and Sarawak. Hence, being able to put resources to where the market demands it is important.”

All affected MASwings’ guests will be notified via email, SMS blast and calls. They will be offered options to change their travel plans to an earlier date or be fully refunded.

MASwings regrets the inconveniences caused due to these changes and assures that all bookings throughout the affected dates will be honoured.

Passengers can continue to fly daily from Kota Kinabalu to Bandar Seri Begawan on MASwings code share flight with Royal Brunei Airlines.

For further assistance, customers may visit MASwings ticket offices, call their respective travel agents, or contact Malaysia Airlines’ 24-hour Call Center at 1300 88 3000 (within Malaysia) and +6 03 7843 3000 (outside Malaysia).

27 September 2014

MASwings brings their RM88 ‘LIKE NEVER BEFORE’ Promotion to a travel fair roadshow

27 SEP 2014, LABUAN: MASwing celebrated flying 8.8 million passengers since its first operation in 2007, by rolling out a promotion ‘Like Never Before’ which offers attractive and affordable fare of RM88 to any destinations within Sabah and Sarawak.

After launching the prestigious ceremony in Kota Kinabalu Sabah, MASwings is bringing the celebration to the Pearl of Borneo with its very first MASwings’ Travel Fair Roadshow (MTFR) starting from 26th September – 28th September 2014 at Wisma Perbadanan Labuan. The “Promotion Like Never Before” deals are open for everyone starting from 2.00pm – 6.00pm on Friday and from 10.00am – 6.00pm on Saturday and Sunday.

"This travel fair is in appreciation and as a reward for the support and great response extended by our passengers in conjunction with MASwings’ celebrating its 8.8 millionth passengers. MASwings’ Chief Commercial Officer Shauqi Ahmad said. “The MASwings Travel Fair Roadshow provides a good platform for us to foster ties with our key partners to develop tourism resources for better travel options. We urge our customers to take advantage of this opportunity and plan their travel with us in advance.”

MASwings Travel Fair Roadshow will feature great fun-filled activities throughout the three-days, in conjunction with various tourism bodies. Visitors of the fair will be able to get first hand exclusive fares of RM88 one-way all-in deals to any destinations within Sabah and Sarawak and stand a chance to receive free flights and merchandise giveaways. Apart from that, there will also be an array of performances as well as ‘special’ appearances from MASwings’ in-house talent.

This irresistible promotion is up for grabs from now until 31 December 2014, with travel period from now until 31 March 2015. The fares are inclusive of airport taxes, fuel and insurance charges, and subject to MASwings’ terms and conditions.

The above offers are also available through MASwings / Malaysia Airlines ticket offices. MASwings will be entering into its 8th year of service connecting communities in Sabah and Sarawak. More information on MASwings destinations, fares and flight schedules are available on MASwings’ website at www.maswings.com.my

13 September 2014

MASwings celebrates 8.8 million passengers with a promotion 'LIKE NEVER BEFORE'

13 SEP, KOTA KINABALU: By August 2014 MASwings had carried its 8.8 millionth passenger, marking a significant milestone for the community airline. MASwings will be entering its 8th year of service connecting communities in Sabah and Sarawak since it first operated in October 2007.

To celebrate the 8.8 million guests flown, MASwings is rolling out a special ‘Like Never Before’ promotion. Passengers travelling from Kota Kinabalu will be able to enjoy one-way all in fares to Sandakan, Tawau, Lahad Datu and Labuan, from as low as RM88. Those travelling from Kuching will also be able to enjoy the same fares to Bintulu, Mulu, Sibu and Miri. Passengers from Miri can also travel to Limbang, Bintulu and Sibu, respectively with the same amazing offer.

According to MASwings’ Chief Commercial Officer Shauqi Ahmad, “Our passenger load had soared to 8.8 million since MASwings commenced in 2007. Reaching the 8.8 million guests milestone is a proud moment for MASwings and today’s RM88 airfare sale is one way for us to say thank you to all that have chosen to fly with MASwings. The ‘Like Never Before Fantastic Value Fares’ is to celebrate everyone that have been supporting usWe urge you to quickly purchase your tickets before the promotion ends.”

This irresistible promotion is up for grabs from now untill 31 December 2014, with a travel period from 10 September 2014 – 31 March 2015. The fares are inclusive of airport taxes, fuel and insurance charges, and subject to MASwings’ terms and conditions.

The above offers are also available through MASwings / Malaysia Airlines ticket offices, and via 24 hours Call Centre at toll-free number 1300 88 3000.

“With continued growth across the MASwings network, we look forward to our progress, in which we hope to connect to more destinations and serve more passengers. ” He added, announcing that MASwings also plans to take delivery of its 4th ATR 72-600 in October 2014.

More information on destinations, fares and flight schedules are available on MASwings’ website www.maswings.com.my

29 August 2014

'KOTA KINABALU - PUERTO PRINCESA' route suspends from 1 September onwards

29 AUG 2014, KOTA KINABALU: MASwings will be withdrawing its thrice-weekly services from Kota Kinabalu to Puerto Princesa, effective 1st September 2014 until further notice.

Despite the need to suspend Puerto Princesa route, MASwings will be taking this opportunity to focus and expand on its domestic network where demand outlook is strong and will be done via increased connectivity for the benefits of the community in Sabah and Sarawak.

MASwings’ guests whom are affected by the suspension of this route will be offered options so to alleviate as much inconveniences as possible. All affected guest have been notified via their registered email account as well as from an SMS notification sent out in regards to the route suspension.

All booked and ticketed passengers will be offered to move their flight to an earlier or new date within the month of August 2014 with a revalidated ticket without any extra charges and subject to seat availability.

For all booked and not ticketed passengers, guest will be offered alternate date in August 2014 or may choose to cancel their booking and will be fully refunded.

Kota Kinabalu to Puerto Princesa route will remain its flight operation on Tuesday, Friday and Sunday until 31st August 2014.

MASwings is regretful for the inconveniences caused to all affected parties as a result from these changes and assures that all bookings throughout the affected dates will be honoured.

Customers may call the 24-hours call center at 1 300 88 3000 for further assistance.

28 August 2014

MASwings – Firefly continues cabin crew integration programme

28 AUG 2014, KUCHING: In welcoming the spirit of Hari Kemerdekaan and Hari Malaysia, MASwings and Firefly is launching the Cabin Crew Integration Programme for the second year as part of a continuous effort to strengthen the Groups’ ambition of greater national integration.

This colourful programme will feature 10 MASwings cabin crew from East Malaysia flying alongside Firefly crew on flights around Peninsular Malaysia, and vice versa for another 10 Firefly cabin crew to be integrated into MASwings’ flights and routes.

MASwings CEO, Captain Ritzerwan Rashid was delighted at the continuation of this initiative, “This initiative gives us a great opportunity to lend our support as Malaysia Airlines Group. Our cabin crew are very excited to be doing this again. Besides being able to showcase the different brands in the Group, our cabin crew are also able to learn the operational differences in both airlines.”

He added, “The integration is also a reflection of the harmonious workforce that we have in the Group.”

“The first cabin crew exchange programme held in 2013 was a success. Passengers on both airlines were exposed to the different brand identities each airline embodies. Our staff were also exposed to the diverse cultures within each Malaysian state. We are glad that we are able to conduct this programme once again as we intend to strengthen bonds within our Malaysia Airlines group and join the Nation in celebrating Merdeka with a more colourful and patriotic spirit in this trying time”, said Firefly CEO, Ignatius Ong in echoing the sentiment.

He added, “This is a fantastic platform for Firefly and Maswings as true responsible corporate citizens to showcase the diversity of Malaysia and yet concurrently displaying our togetherness that us Malaysians whether we are from Peninsular or Borneo side are closely knitted into the fabric of this marvellous society. I am proud to stand here today not just as a family member of Firefly, but a full blooded Malaysian doing our part instilling this unity trait for all Malaysians and tourists here to witness.”

All 20 cabin crew assigned for this exciting programme have been sent for training to equip and prepare them with the differences in operation and services of the respective carriers. This further benefits both airlines’ cabin crew knowledge and credibility as they are given the opportunity to experience other carrier as well as the colourful diversity between states that is the core of Malaysia.

Passengers flying MASwings and Firefly would be able to be part of this unique experience through the integration programme which will run for two weeks from 28th August 2014 to 11th September 2014 for both airline carriers.

MASwings, the regional subsidiary airline of Malaysia Airlines, operating for Rural Area Services (RAS) in Sabah and Sarawak continues to serve as the community’s airline and reliable connectivity. Firefly currently flies to domestic and regional destinations out of Penang and Subang, connecting secondary destinations within the Indonesia-Malaysia-Thailand Growth Triangle.

17 August 2014

MASwings flew 40 orphanage children under the ‘Program Penerbangan Prihatin’

17 AUG 2014, KOTA KINABALU: MASwings have made it possible for 37 orphanage children and 3 of their caretaker to take flight from Kota Kinabalu to Lahad Datu for an educational trip from on 16th to 17th August 2014 in partnership with Yayasan Dakwah Islamiah Malaysia – YADIM Zon Sabah.

Excitement and joy were clearly expressed by the 37 selected orphanages out of 3 welfare homes as for some; this would be their first time travel in an aircraft. These orphanages represent the Rumah Anak Yatim As-Sakinah, Papar; Rumah Anak Yatim Al-Aman, Beaufort and Yayasan Kebajikan Suria, Tuaran.

This is the third time MASwings have supported the ‘Program Penerbangan Prihatin’ with YADIM and aim to continue meaningful partnerships such as this through various methods, especially for those whom are underprivileged and hails from remote areas within Sabah and Sarawak.

The orphanage children experienced a two-days one-night trip to Lahad Datu by flying with MASwings with some being their first time on a flight. Their trip include visits to Lahad Datu district office to explore and be informed of the city’s history and background.

At the same time, they also had the opportunity to attend functions with YB Datuk Muhammad Yusof Apdal, ADUN N.50 Lahad Datu as well as YB Datuk Haji Nasrun Mansur, Ahli Parlimen P.188 Silam.

Upon returning home to Kota Kinabalu, the children were filled with refreshed energy and excitement after experiencing a whole new world and with them new knowledge and a whole lot of possibilities.

MASwings as the reliable community airline continue to strive the best for the community development of Sabah and Sarawak through various engagement, focusing on Community, Education, and Environment.

Kota Kinabalu - Excitement and joy were clearly expressed by the 32 selected orphanages out of 3 welfare homes for their first time travel in an aircraft early this morning from Kota Kinabalu to Sandakan.

This was made possible by MASwings thru its Wings of Love aspiration and support towards the educational program initiated by Yayasan Dakwah Islamiah Malaysia – YADIM, Zon Sabah.

These orphanages represent Rumah Anak Yatim As-Sakinah, Kota Kinabalu; Rumah Anak Yatim Al-Aman, Beaufort and Rumah Anak Yatim Darul Bakti, Kota Belud.

MASwings Chief Executive Officer, Datuk Capt Mohd Nawawi Awang said “MASwings, under its corporate social responsibility program and being a caring community airline has embarked on its very own community project tagged “Wings of Love” which is focusing on Community, Education and Environment initiatives.”

“This is the second time around MASwings is supporting the program under YADIM and we will strive to be firmly committed to meaningful initiatives such as this program thru various methods especially for those underprivileged who hails from remote areas within Sabah and Sarawak.” said Capt Nawawi.

"Most of these orphanages have never been elsewhere but their own hometown and flying on an aircraft such as MASwings ATR for the first time is something they have never dreamed of hence the valuable experience and exposure gain would give them the motivational push to excel better in their study and future endeavor. We hope and believe that by the use of our resources and contribution, it will bring about positive changes in the community, especially to these young generations and the country as a whole.” Capt Nawawi further added.

The orphanages who are led by Tuan Haji Samin Ongki of YADIM Zon Sabah and the respective homes guardians are expected to be attending a „Majlis Aidilfitri‟ event hosted by Sabah Chief Minister this evening at the latter‟s residence. The group is expected to return from Sandakan on Monday morning.

25 July 2014

MASwings' cabin crew brings Hari Raya Aidilfitri celebration on-board

25 JUL 2014, KUCHING: MASwings once again brings the air of festivity on board their selected flights within Sabah and Sarawak with cabin crews donning the traditional Baju Melayu and Baju Kurung. This will be in conjunction with the widely welcomed celebration worldwide- the Hari Raya Aidilfitri.

In the month of Ramadhan, Muslims all over the globe fasted through the days and the new month of Syawal is greeted with an air of togetherness, forgiveness and new beginnings. It is also an opportunity for family members to rekindle old relations, partake in merry making and paying respects to the elders. MASwings would like to bring this spirit to the same community, which have supported the company through the years and hope to strengthen the relationship between the company, the staff and the people.

According to MASwings Chief Executive Officer, Captain Ritzerwan Rashid, "This initiative is an effort bring MASwings closer to its community, starting with the people who travel between the cities of Borneo."

"Travelling can be tiring to some people, and we would like to bring a touch of home to our passengers. We anticipate passengers from both within and outside Sabah and Sarawak to take photos with our beautiful cabin crew in full Baju Melayu and Baju Kurung costume, and share it with their family and friends as a happy memory of their flight on MASwings, especially on such a widely celebrated festivity”, added Captain Ritzerwan Rashid.

The launch of cabin crew wearing Baju Melayu and Baju Kurung costumes was officiated earlier today by the Assistant Minister of Tourism Sarawak, YB Datuk Hj Talib Bin Zulpilip, at MASwings VIP Media Room at Kuching International Airport.

MASwings, the regional subsidiary airline of Malaysia Airlines, has been operating in Sabah and Sarawak community for nearly seven years, and continues to serve as the community’s airline and reliable connectivity.

15 July 2014

MASwings hosts Berbuka Puasa with Minister of Tourism, Culture and Environment and Rumah Anak Yatim As-Sakinah

15 JUL 2014, KOTA KINABALU: In conjunction with the holy month of Ramadhan celebration, MASwings held a berbuka puasa (Breaking of Religious Fast) event at the Le Meridien Hotel Kota Kinabalu with YB Datuk Seri Panglima Masidi Manjun and welcomed all MASwings affiliated stakeholders, media partners as well as 26 children from Rumah Anak Yatim As-Sakinah.

Our new CEO, Captain Ritzerwan Rashid said in his opening speech that he is grateful for everyone’s attendance and the support they have given to MASwings throughout the years. He believes that gathering such as this are beneficial to each party involved as it cultivates closer relationships and spreads joy.

Apart from gathering to break fast together, MASwings also took this opportunity to work alongside Yayasan Dakwah Islamiah Malaysia (YADIM) and invite children from the orphanage home to join for a festive celebration. YB Datuk Seri Panglima Masidi Manjun with Captain Ritzerwan Rashid was welcomed on stage to give each and every child a ‘Hari Raya’ packet.

MASwings will continue to engage with YADIM through our annual partnership ‘Program Penerbangan Prihatin MASwings-YADIM’ which this year, we will be flying 40 children from the orphanage house from Kota Kinabalu to Lahad Datu on 16th to 17th August 2014. Last year, we flew 30 children to Sandakan under the same program for a motivational program and Aidilfitri celebration with Sabah’s Chief Minister, YAB Datuk Sari Panglima Musa Hj Aman.

MASwings is continuously building an effort to bring together a closer relationship between MASwings staff, stakeholders, and the community through events, which benefit across communities such as this.

04 July 2014

MASwings offers up to 80% discount at MATTA Fair Sabah 2014

04 JUL 2014, KUALA LUMPUR: MASwings is back at MATTA Fair 2014 happening on 4-6 July 2014 at Suria Sabah Shopping Mall, Kota Kinabalu, with up to 80% discount on fares and fares from as low as RM89 on MASwings domestic routes.

One-way all in fares, from as low as RM89, can be enjoyed for travel from Kota Kinabalu to Sandakan, Labuan, Tawau and Kuching. Passengers from Kuching can enjoy RM89 fares to Bintulu, Sibu, Mulu and Kota Kinabalu. Passengers from Bintulu also enjoy these amazing offers for travel to Kuching, Miri and Kota Kinabalu.

According to MASwings Chief Commercial Officer Shauqi Ahmad, “With these attractive fares, it is easy to travel to visit the many wonderful local destinations we have. Or why not take the opportunity during the coming festive season or school holidays to explore MASwings’ International BIMP-EAGA destinations. Book early to avoid disappointment. With these great deals, we expect seats will be snapped up fast” said Shauqi.

“We always look forward to MATTA each year when MASwings puts together great travel deals to add to the excitement surrounding the biggest travel fair in Sabah. There’s something for everyone. MATTA has always been one of the most popular travel fairs, and our fares have been specially tailored to meet the demands of passengers.”

International promotional fares are available on MASwings’ BIMP-EAGA routes starting from as low as RM136 for one-way all in fares to Tarakan from Tawau, and RM176 to Puerto Princesa from Kota Kinabalu, and to Bandar Seri Begawan from Kuching.

These irresistible promotions, available from now till 23 July 2014, are great value-for-money with up to 80% discount off current market fares.

The travel period is from 23 June 2014 – 13 August 2014. The fares are inclusive of airport taxes, fuel and insurance charges, and subject to MASwings terms and conditions.

MASwings’ offers at MATTA Fair 2014 will be sold alongside parent company, Malaysia Airlines which is also promoting its Mid-Year Marvels sale.

Apart from amazing offers, visitors at the Malaysia Airlines/MASwings booth can also look forward to a fun-filled line-up of activities, such as Children’s Colouring Contest, Best Photo of the Day Contest and stand a chance to win attractive prizes, including return Economy flight tickets to selected MASwings’ destinations and MASwings’ limited edition aircraft models.

The above offers are also available through MASwings / Malaysia Airlines ticket offices, via 24 hours Call Centre at toll free number 1300 88 3000 and appointed travel agents within Malaysia.

More information on the above fares and flight schedules are available on MASwings’ website www.maswings.com.my.

19 June 2014

Media Statement- Cowling board incident

19 JUN 2014: A MASwings ATR72-500 aircraft operating flight MH3041 from Kota Kinabalu to Labuan which departed at 0730 hours today landed safely in Labuan Airport at 0800 hours. The aircraft was carrying 55 passengers and four crew.

Upon descend towards Labuan Airport, one of its engines developed a technical anomaly. As per standard operating procedure, the operating captain immediately informed the Labuan ATC and a full aerodrome support services was activated. All necessary procedures were executed.

It was found that the number two engine inboard cowling board had detached itself and was found on the runway at Kota Kinabalu International Airport.

No untoward incident was reported, however as safety is of utmost importance to the airline, the aircraft is currently grounded to allow for engineering inspection and maintenance before returning to service.

07 June 2014

MASwings flies Ustaz Mohd Kazim Elias in for 'Ceramah Perdana'

07 JUN 2014, KOTA KINABALU: For the first time, MASwings organized a ‘Ceramah Perdana’ with the topic ‘Hikmah Disebalik Cabaran dan Dugaan Hidup’, open for the public attendance at Dewan Canselor, Universiti Malaysia Sabah (UMS). This event was held in collaboration with Universiti Malaysia Sabah (UMS), Yayasan Dakwah Islamiah Malaysia (YADIM) and Jawatan Kuasa Islam MAS/MASwings Sabah dan Sarawak (JKIMM SS).

MASwings Advisor and former CEO, Datuk Captain Nawawi Haji Awang said he was proud to see more of MASwings initiatives for employees and the community were coming to fruition. MASwings from staff across Sabah and Sarawak joined the public to attend the ceramah talk.

MASwings has hosted multiple other events since its establishment in 2007 to build strong connections between the airline and the community. Among them were the Buka Puasa (Breaking of Religious Fast) Event with the Underprivileged Students, Orphans, and Residents of Kampung Ketiau Putatan and Kampung Tanjung Aru Baru and Lama, Sabah and the Christmas Celebration with Cancer Children at Sarawak General Hospital and Autistic Centre to share the joy of holidays with those who needs it most.

It is MASwings greatest hope to do more community engagement through likeminded events together for the good public and MASwings staff towards a better understanding with each other. These efforts are part of MASwings' endeavours to be a true community airline.

The invited speaker, Ustaz Mohd Kazim Elias, is a highly renowned orator in Malaysia for issues regarding Islam and the community. His approach which is both entertaining and comedic, has greatly contributed to his popularity among society across all backgrounds and ethnicity.

Ustaz Mohd Kazim hails from Batu Kurau, Perak and has started his effort on ‘dakwah’ since the early 1900 but it was not until 2001, after the establishment of Sedaya Irham, a dakwah centre in his hometown that really shoots his name to fame. Today, he is the Chairman and Headmaster of Al-Barakah Education Centre, focusing on Islamic studies for both adults and children.

04 June 2014

MASwings Change of Leadership

04 JUN 2014, KOTA KINABALU: This is to announce that Datuk Captain Mohd Nawawi Haji Awang has officially retired from the Group and Company as Chief Executive Officer of MASwings effective 31 May 2014.

After 3 years tenures in MASwings, he and his team Warga MASwings have expanded the truly community airline to a recognized and designated BIMP-EAGA airline, taking MASwings beyond the borders of Sabah and Sarawak. A very commendable achievement under his leadership.

We wish Dato’ Captain Nawawi “Happy Retirement” and the best of health and success in his future endeavors.

Taking over the leadership of MASwings from 1 June 2014 will be Captain Ritzerwan Rashid.

Captain Ritzerwan has held senior aviation management roles in Malaysia, India and Korea. His 40 years of extensive knowledge in the aviation industry and a higher academic qualification in Information Technology, Marketing and Management, have enabled Captain Ritzerwan to deliver the expected level of excellence in his previous work with Airbus, Boeing, Jet Airways (India), Asiana Airlines (Korea) and of course in our home grown national carrier, Malaysia Airlines.

Some of his many achievements include Best Employee Award at Asiana Airlines, pioneering work in aircraft and flight simulator programmes, new aircraft introduction, and the reorganization and management of airline operational divisions. Outside of the aviation industry,in 1985, Captain Ritzerwan co-founded and pioneered the first microcomputer design andmanufacturing facility in Malaysia. Captain Ritzerwan combines a valuable understanding of technical and information systems, business management, and airline operation, which he will now bring to MASwings.

02 June 2014

MASwings increases flight frequency into Puerto Princesa to 5 times weekly

02 JUN 2014, KOTA KINABALU: MASwings is increasing its flight frequencies from Kota Kinabalu to Puerto Princesa to five times weekly effective 2 June 2014. The increase in weekly flights from three to now five times follows high demand for connectivity from Kota Kinabalu to the popular tourist city on Palawan island in south western Philippines.

From 2 June, MASwings will fly on Monday, Tuesday, Thursday, Friday and Sunday.

According to MASwings Chief Commercial Officer, Shauqi Ahmad, “MASwings is pleased to be able to meet the great demand on the route Kota Kinabalu - Puerto Princesa. With its eco-tourism attractions such as the magnificent Puerto Princesa Subterranean River National Park just 50 km north of the city, Puerto Princesa is quickly making its mark on the list of Must Go destinations.”

MASwings began flying to Puerto Princesa in November 2013 with the thrice-weekly service schedule. Less than one year later, due to high demand from both tourists and trade, MASwings has decided to increase its flight frequency to five times weekly. As a city within the growing BIMP-EAGA Growth Area, connectivity offered by MASwings is an important catalyst to economic growth.

Palawan Island has been ranked the 8th Best Island in Asia by Trip Advisor Travellers' Choice Island Awards 2014.

MASwings operates the two-class configured ATR72-500 aircraft with 60 Economy class seats and 4 Business class seats for this Kota Kinabalu - Puerto Princesa return service.

Flight MH3992 departs Kota Kinabalu at 11.35 am and arrives at Puerto Princesa at 13.05 pm, while the return flight MH3993 departs Puerto Princesa at 13.30 pm and arrives in Kota Kinabalu at 3.00 pm the same day.

For bookings, contact 1 300 88 3000 to proceed to a Malaysia Airlines / MASwings ticket office or appointed agents throughout Malaysia.

28 May 2014

MASwings' cabin crew celebrate Kaamaatan & Gawai in traditional attire

28 MAY 2014, KOTA KINABALU: The beautiful colours and designs of Sabah and Sarawak’s ethnic groups’ traditional dress will make for an extra special journey for MASwings’ passengers over the Kaamaatan and Gawai Dayak festivals this June when cabin crew of the community airline will wear their celebration attire.

For the peoples of Sabah and Sarawak, these harvest festivals are the biggest celebrations in the year. Just for the festivities, cabin crew will be dressed in various Sabah and Sarawak ethnic traditional costumes on board selected MASwings’ flights throughout the week of Kaamaatan and Gawai that begins at the end of May into early June.

According to MASwings Chief Executive Officer, Dato’ Captain Mohd Nawawi Awang, “This initiative is an effort to enrich the culture of Sabah and Sarawak community, starting with the people who travel between the cities of Borneo.”

“We anticipate passengers from both within and outside Sabah and Sarawak to want to take photos with our beautiful cabin crew in full traditional costume, and share it with their family and friends as a happy memory of their flight on MASwings during Kaamaatan and Gawai this year”, added Dato’ Captain Nawawi.

This launch of the cabin crew wearing traditional attire over the harvest festivals was officiated earlier today by Sabah Tourism Chairman, Datuk Joniston Bangkuai, at Malaysia Airlines’ Golden Lounge at Kota Kinabalu International Airport.

MASwings, the regional subsidiary airline of Malaysia Airlines, has been operating in Sabah and Sarawak community for nearly seven years, and continues to hold true to its goals by contributing to the growth of BIMP-EAGA sub-region and serving as the community’s airline and reliable connectivity.

19 May 2014

MASwings collaborates with Petronas to bring rural students from Sabah & Sarawak on study trip to Kuala Lumpur

19 MAY 2014, KUALA LUMPUR: Forty-five students and seven teachers from eight schools in Sabah and Sarawak had a time of their lives when they boarded flight Malaysia Airlines MH2607 and MH2593 for a trip to 3 days, 2 nights trip to Kuala Lumpur starting Sunday, 18 May 2014.

The team from SMK Kemburongoh Ranau, SK Rosob Pitas, SK Gayang Tuaran and SK Kimanis Papar in Sabah, SK Bario, SMK Bario, SMK Ba‟kelalan and SK Kuala Baram 2 ,from Sarawak, flew from Kota Kinabalu and Miri on a study visit to Kuala Lumpur,courtesy of MASwings and Petronas.

The study trip is part of MASwings‟corporate social responsibility (CSR)programme called “Wings of Love” which focuses on community, education and environment initiatives.

For this year‟s education initiative, MASwings collaborated with PETRONAS to give the visiting students and teachers an exciting twist to their trip.

A visit to the world famous PETRONAS Twin Towers and Petronsains was included into the 3 days programme.

The study trip also included a visit to Malaysia Airlines‟ Academy to see up close how the award-winning Malaysia Airlines cabin crews are trained.

According to MASwings CEO, Datuk Captain Nawawi Mohd Awang, “This is the fourth year running that MASwings has brought students from rural schools in Sabah and Sarawak for exposure study trips to Kuala Lumpur.”

"It is so rewarding to see the big smiles on the faces of students and teachers alike throughout the trip. To know that they are learning so much more from the new experiences by getting the opportunity to travel is the best reward for MASwings”, added Datuk Captain Nawawi.

For nearly seven years, MASwings has successfully implemented a number of activities under its “Wings of Love” programme.

Activities range from a flight joyride for orphans in conjunction with MASwings‟ 250,000 passenger celebration in 2007, to a Christmas party with children with cancer at Sarawak General Hospital and Autistic Centre in 2009, to collaborating with newspaper

Berita Harian to hold educational seminars to help students prepare for the UPSR, PMR and SPM national examinations.

MASwings recently launched its very own „Kad Pelajar‟ for discounted student travel. Specially created for schools served by the RAS (Rural Air Service) in Sabah and Sarawak, „Kad Pelajar‟ holders will enjoy 50% discount on all of MASwings domestic routes.

Application for „Kad Pelajar‟ is free for students from the age of 7 to 17 years. For more information, log on to MASwings newly revamped website at www.maswings.com.my.



Corporate Communications, MASwings

For more information, media to contact:

Shauqi Ahmad
Mobile: +6 012 240 4491
Email: shauqi.ahmad@malaysiaairlines.com

Rozanah Robert
Mobile: +6 019 897 9889
Email: rozanah.robert@malaysiaairlines.com

Ashilla Sabin
Mobile: +6 016 831 8950
Email: ashilla.sabin@malaysiaairlines.com