Baggage

Baggage

Baggage Information

Knowing the weights limits, guidelines and packing accordingly will help ensure a smooth check – in

Checked baggage

The amount of checked baggage that you can take with you free of charge is determined accordingly to either the number of pieces or the weight. The ‘allow’ box on your paper ticket indicates which of thesec concept apply to your baggage allowance. On your e-ticket, this is indicated in the “baggage” box.

Weight system (All destinations on ATR 72-500)

The table below states the maximum weight of the checked baggage that you can take with you free of charge.

Location Class Maximum Free baggage
Allowance Weight
All locations on MASwings ATR 72-500 aircraft Business Class 30 kg (66 lbs)

Economy Class 20 kg (44lbs)

Infants ( on 10% tickets)

1. One bag maximum dimensions 45 inch (115cm), Which may be carried as cabin baggage, and

2. One fully collapsible baby pushchair or stroller or carrying basket the weight of the allowed items may not exceed 10kg (22lbs)in total

A charge at the appropriate journey rate per kilogram will apply for any baggage carried in excess of the free baggage allowances as above.

Excess value declarations and fees

You may declare a value for your checked baggage in excess of the applicable liability limit. If you make such a declaration, you must pay additional charges in accordance with our regulations. MASwings will not accept liability for valuables, fragile or perishable articles including money, jewellery, cameras, video and electronics equipment, silverware, negotiable instruments, business documents, samples, antiques, paintings, fur, manuscripts or similar items, computers and medication.

Excess Baggage charges Fee

Charges will be calculated based on zones, depending on the distance flown in one single itinerary.

List of countries in each zone:

Zones Countries/Destinations
Zone 1 Malaysia (Pen. Msia, Sabah & Sarawak), Singapore, Indonesia (KNO)
Zone 2 Malaysia (Crossing), Cambodia, Thailand, Vietnam (SGN), Brunei, Myanmar, Indonesia (CGK)
Zone 3 Indonesia (DPS), Vietnam (HAN), China (BKI-PVG,BKI-TPE, KMG, CAN, XMN), Hong Kong, India (MAA, BLR, HYD, COK), Sri Lanka, Taiwan (BKI-TPE), Bangladesh, Philippines
Zone 4 India (DEL, BOM), Maldives, Taiwan (KUL-TPE), Nepal, Australia (DRW, PER), China (KUL-PVG), Japan (BKI-NRT)
Zone 5 China (PEK), Republic of Korea, Japan (KIX, KUL-NRT), United Arab Emirates, Australia (ADL, MEL, BNE, SYD)
Zone 6 Saudi Arabia, Turkey, New Zealand, Germany, Netherlands, France, United Kingdom

Rates with zonal fee structure per 3Kg blocks in MYR: varies based on exchange rate

From/To Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6
Zone 1 36 72 108 144 179 287
Zone 2 72 108 144 179 215 287
Zone 3 108 144 179 215 251 287
Zone 4 144 179 215 251 287 359
Zone 5 179 215 251 287 323 431
Zone 6 287 287 287 359 431 502
Checked Baggage Calculator
Hand Baggage Information

For your own safety and comfort, appended below are the carry – on baggage limitations on MASwings services:

Piece
Business Class Passengers 2 pieces
Economy Class Passengers 1 pieces
Weight

Each hand baggage must not weigh more than 5 kg.

Weight system (All designations on Twin Otter)

The table below states the maximum weight of the checked baggage that you can take with you free of charge.

Location Class Maximum Free baggage
Allowance Weight
All locations on DHC-6 Twin Otter Business Class Not Applicable

Economy Class 10kg (22lbs)

Infants ( on 10% tickets)

1. One bag maximum dimensions 45 inch (115cm), which may be carried as cabin baggage, and

2. One fully collapsible baby pushchairs or stroller or any carrying basket The weight of the allowed items may not exceed 10kg (22lbs) in total.

A charge at the appropriate journey rate per kilogram will apply for any baggage carried in excess of the free baggage allowance as above.

Restriction to weight of single piece of checked baggage on all MASwings services

To comply with Global Health and Safety regulations for baggage handlers, MASwings has imposed a strict ruling to ensure that each single piece of item or baggage that is checked on DOES NOT exceed 32kg (70lbs).

Irrespective of class of travel, any single of baggage weighing more than 32kg (70lbs) will not be accepted at check in counters at any station. Customer will be required to reduce the weight by repacking the baggage into smaller units before they are allowed to check in. This regulation equally to transit baggage.

We recommend that items exceeding 32kg (70lbs) such as bulky musical instruments, sport equipment, as well as photo and film camera equipment should be sent through MASkargo , our cargo service.