Terms and Conditions
- • Enrolment is open to full-time students above 12 years of age with minimum study balance of 6 months from date of application, attending a government recognized and accredited school of higher learning in Malaysia or abroad.
- • Part-time students or participants attending courses/seminars whilst at the same time working full time are not eligible to apply for the membership.
- • Membership fee is non-refundable if an applicant has less than 6 months study balance and/or has given false information at time of application.
- • Malaysia Airlines reserves the right to approve or reject any application and determine the validity of GRADS card.
- • Upon approval, Malaysia Airlines will mail the GRADS card to the applicant’s mailing address. Malaysia Airlines will not be responsible for the loss of the GRADS card or Money Order/Bank Draft through the mail.
- • In case of abuse or misuse of the card’s facilities and privileges, Malaysia Airlines reserves the right to confiscate the card and charge the fare to you accordingly. GRADS privileges are extended at GRADS Partner’s participating outlet/s only.
- • Enrolment fee - RM30.00 for application in Malaysia or USD20.00 for application outside Malaysia.
- • Document required - Copy of Identity Card or Passport/Copy of Student ID/Matric Card or Acceptance Letter.
- • Form of payment - In Malaysia: Cash/Credit Card/Charge Card/Money Order/Bank Draft payable to "MALAYSIA AIRLINES" Outside Malaysia: Cash/Credit or Charge Card ONLY.
- • Validity of membership is on yearly renewal basis.
- • For lost or stolen card, RM30.00 (in Malaysia) or USD20.00 (outside Malaysia). Replacement of Grads card will take approximately 2 to 4 weeks after receipt of replacement request.
- • Application that are duly completed can be mailed or hand deliver to any of the Malaysia Airlines GRADS Customer Services Centres.
- • Additional free baggage allowance of 10kg will be granted to all MH GRADS student card holder travelling on MASwings sectors using ATR 72-500 service when booked under RBD Y and W using “Net Market Fares”