MASwings - ENRICH Frequent Flyer Programme Partnership
- All Enrich members can earn Enrich miles when purchasing MASwings tickets.
- Depending on Class of Travel, Enrich members can earn up to 140% of enrich miles.
- Below are table for accrual structure :
| Class of Service | Eligible MW Booking Classes | Accrual Structure |
| Full Business | J | 140% |
| Discounted Business | D | 120% |
| Full Economy | Y | 100% |
| Discounted Economy | B | 70% |
-Enrich member can redeem on MASwings routes from as low as 6,750 Enrich Miles (one
way)
-Redemption on MASwings flights can be made through the following channels:-
- Visiting the nearest Malaysia Airlines
- Call Malaysia Airlines’ Malaysia Call Centre at 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia).
| MASwings Award classes |
| Economy Class : L |
| Business Class : D |
-ENRICH Accrual and redemptions are applicable for all MASwings flights except Twin Otter aircraft. Redemption of seats is subject to seat availability and blackout dates may apply.
Frequently Ask Questions (FAQ)
Earning Enrich Miles on MASwings Flight
How do I earn Enrich Miles?
You earn Enrich Miles each time you travel with MASwings on a qualifying fare that
is applicable for all MASwings flights except Twin Otter aircraft. Refer below MASwings
ATR 72-500 services route.
| NO | FROM | TO | NO | FROM | TO | |
| 1 | Kota Kinabalu | Lahad Datu | 12 | Kuching | Bintulu | |
| 2 | Kota Kinabalu | Sandakan | 13 | Kuching | Mulu | |
| 3 | Kota Kinabalu | Labuan | 14 | Miri | Labuan | |
| 4 | Kota Kinabalu | Tawau | 15 | Miri | Limbang | |
| 5 | Kota Kinabalu | Miri | 16 | Miri | Bintulu | |
| 6 | Kota Kinabalu | Sibu | 17 | Miri | Sibu | |
| 7 | Kota Kinabalu | Kuching | 18 | Miri | Mulu | |
| 8 | Kota Kinabalu | Bintulu | 19 | Sandakan | Tawau | |
| 9 | Kota Kinabalu | Mulu | 20 | Sibu | Bintulu | |
| 10 | Kuching | Miri | 21 | Sibu | Limbang | |
| 11 | Kuching | Sibu | 22 | Limbang | Labuan |
How many Enrich miles will I earn for my flight?
The number of miles you earn for your flight will depend on the class of service
you travel, and the distance you fly.
| Class of Service (Farebrand) | Eligible MW Booking Classes | Accrual Structure |
| Full Business (Premium) | J | 140% |
| Discounted Business (Premium) | D | 120% |
| Full Economy (Flex) | Y | 100% |
| Discounted Economy (Smart) | B | 70% |
If I purchase my MASwings tickets from a travel agent, will I earn the same
number of miles as those purchased from MASwings ticket office?
Yes, you are eligible to accrue Enrich miles irrespective where you purchase the
ticket.
Can I earn miles for flights taken before I enrolled?
Members are ONLY allowed to accrue miles on flights flown after enrolling as an
Enrich member.
Will I earn Enrich Miles when I fly on MASwings free Award Ticket?
No, you cannot accrue miles when travelling on a free Award Ticket.
What should I do if miles are not credited to my account?
First, log in to the Enrich site, https://www.enrich.malaysiaairlines.com/EnrichWebsite/
then fill in the relevant form under “Claim Missing Miles”. Alternatively you can
call Enrich and request a form to be faxed to you. Be sure to retain your original
travel documents (i.e. boarding pass and ticket stubs) as you will need this in
order to complete the Missing Enrich Miles Claim Form.
Redeeming Enrich Miles on MASwings Flight
What is the minimum Enrich miles required to redeem MASwings flight?
You can redeem on MASwings routes from as low as 6,750 Enrich Miles (one-way).
| Zone Reference | Zone Range | Miles Needed to Redeem | ||
| (One Way Distance) | Economy | Business | ||
| Zone 1 Sabah/Sarawak/Inter Sabah & Sarawak/ FT Labuan | 0 - 500 miles | One -Way | 6750 | 15750 |
| Return | 13500 | 31500 | ||
How to redeem Enrich miles for MASwings flight?
Redemption on MASwings flights can be made through the following channel:-
- Visiting the nearest Malaysia Airlines office, OR
- Call Malaysia Airlines’ Malaysia Call Centre at 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia).
What is the booking class for MASwings redemption flights?
Redemption will be booked in the following booking class:-
| MASwings Award classes |
| Economy Class : L |
| Business Class : D |
Can MASwings redemption Tickets be exchanged with MAS flight?
No, MASwings redemption tickets are only applicable to MASwings flights and cannot
be exchanged with Malaysia Airlines or other partner Airlines flight.
How to be a member?
- Enrolment is free for life
- Minimum age for enrolment is 2 years old
Membership is available via 4 channels :
- Online at www.malaysiaairlines.com (1,000 miles)
- Enrich Call Centre at 1300 88 3000 or +603 7843 3000 (500 Miles)
- Take One Form (500 Miles)
- MH Mobile at www.flymas.mobi (2,000 Miles)
